Privacy Policy

Effective October 12, 2026

Who We Are

Bess Boss Trailer Rentals rents trailers and equipment from 29171 Hancock Pkwy, Valencia, CA 91355. This policy explains what information we collect through this website and when you contact us, how we use it, and the choices you have. When this policy says "we" or "us", it means Bess Boss Trailer Rentals.

Information You Give Us

We collect the information you choose to share with us, including:

• Your name, phone number, email address, and message when you use the contact form on this site.
• Details you share when you call, text, or email us, such as the dates you need, the trailer you want, your address for delivery, and information about your tow vehicle.
• Information we need to set up a rental when you book, such as your contact details and the driver and insurance details for the towing vehicle.

Information Collected Automatically

When you visit this site, our website platform and the services it uses may collect standard technical information, such as your browser type, device, pages visited, and approximate location based on your IP address. Cookies and similar tools help the site work and help us understand how visitors use it. You can block or delete cookies in your browser settings; parts of the site may not work as well if you do.

How We Use Your Information

• To answer your questions and book, deliver, and manage your rental.
• To contact you about your rental by phone, text, or email.
• To run, maintain, and improve this website.
• To meet our legal obligations and protect our business, our equipment, and our customers.

Text Messages

If you give us your mobile number and agree to receive text messages, we may text you about your inquiry or rental. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt in data and consent are not shared with any third parties.

How We Share Information

We do not sell your personal information. We share it only with service providers who help us run the business and this website, such as our website, form, and messaging platforms, and only so they can provide those services to us. We may also share information when the law requires it or to protect our rights, our equipment, or the safety of others.

Third Party Content

This site shows Google reviews through an embedded widget and links to Google Maps. Those services have their own privacy policies, and we are not responsible for how they handle information.

How Long We Keep Information

We keep personal information only as long as we need it for the purposes above, including keeping records of rentals and meeting legal, tax, and accounting requirements.

Security

We use reasonable measures to protect the information we hold. No website or method of storing data is completely secure, so we cannot guarantee absolute security.

Your Choices And California Privacy Rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to the records we must keep by law. California residents may have additional rights under California law. To make a request, call (661) 443-8222 or email [email protected]. We will not treat you differently for making a request.

Children

This website is not directed to children under 13, and we do not knowingly collect their personal information. You must be at least 18 years old to rent a trailer.

Changes To This Policy

We may update this policy from time to time. The effective date at the top of this page shows when it last changed.

Contact Us

Questions about this policy? Reach us here: